HE&C Tea + Pot

Checked out the place for the first time, and it was very good. Had two pots (chicken and tomato) shared with 3, and they were delicious.

Unfortunately, this was a disappointing experience overall. First, the restaurant was clearly understaffed. Service was extremely slow, and the staff seemed confused about what we had ordered, which led to multiple mistakes and long waiting times. Second, the food is overpriced for what you get. Portion sizes are very small, and although the menu advertises Wagyu beef, the quality of the meat did not live up to that claim at all. It was far from what one would expect when paying a premium pric

I had such a great experience here! The hotpot came in a beautifully designed pot that kept the broth bubbling and full of fresh vegetables, mushrooms, and bok choy. The beef was sliced perfectly thin, with great marbling for flavor, and the hand-pulled noodles were chewy and satisfying. Everything tasted fresh, clean, and high quality. The portion sizes were generous, and it felt like a balanced, hearty meal. On top of that, the presentation was gorgeous. The pot itself is a work of art. Defini

My comfort food is soup and my favorite is going to hot pot restaurants. It was my first time and first day in Palo Alto. I live and work in the Washington DC area. My son and I were in the Palo Alto area because he was attending a weeklong in-house AI & Democracy seminar-workshop at Stanford University. I was going around Palo Alto for one week. I was very happy to find this place for two very important reasons: 1) knowing I was in California and everything was just expensive, HE&C has a very g

Fresh meat and vegetables! Their hot pot soup flavor is quite closed to the flavor we tasted in China. Delicious!