REPTILE FACTORY

Saturday March 1st around 5:40 pm I walked in with my family with the intentions of purchasing some new pets. They were not busy at all only one other family. My kids were so excited but unfortunately they didn't have what we needed. The female Associate which she didn't have a name tag so i didn't get her name but she was wearing red lipstick that i could recall. She had a very bad attitude and that is poor customer service. I knew exactly what i was shopping for and before i could proceed to e

It's never consistent with the feeders. I've purchased giant mealworms 100ct and crickets Medium 50ct. Every time so far the mealworms are dried out and small. The crickets are very tiny which isn't going to fill the pet's belly. Sadly I'm better off going to Petco for better quality and customer service. The last 2 times I've been there the employee was smoking/vaping weed. It smelled really bad that I don't want to bring my kids with me to the store.

This store is Superb! They have a beautiful selection and GREAT prices on their reptiles and supplies. Their employees are professional and friendly. I live 2 blocks from the only reptile store in Apple Valley and I will gladly drive the 10 miles to get my supplies from Reptile Factory where I will actually be greeted when I walk in the door instead of a teenager who doesn't bother looking up from their cell phone. They have better prices than Amazon and everything we need for our 9 reptiles and

This place is an amazing place if you are into reptiles. A good selection of reptiles you don't see at most places. Plus tarantulas, praying mantis, scorpions, etc. Also the items they have to feed your pets your pets will be happy. They have the typical crickets, roaches, mice rats, quail eggs, cabbage worms. Staff was very helpful, stop by and support this stop. If you stop by tell them Simon sent you.

Super friendly. Always have what I need for my male royal(ball)python😌The hours are genius too, they are open AFTER you get off work, what a concept!! Lol