Party Pronto

I reached out to Party Pronto after being referred by the Bonelli park services. I took the time to review their website and carefully selected items for rental based on what was listed as available. However, when I contacted them to move forward, I was simply told they could not help me-without any explanation. I'm still unclear whether the issue was related to availability, order size, or something else. The lack of transparency and communication made the process feel like a complete waste of

The communication,payments,set up, everything was sooo amazing!! Very helpful staff ! Will use them again

I've rented from them in the past. I have always received quotes via email and then follow-up with telephone calls. Never had problems until trying to get a quote this year. The female representative that called me gave me the quote and explained their new policy on collecting the full amount upon order. When I started to say that I didn't think I could do that, she hung up on me before I had a chance to talk with her more. I might have been able to figure something out, but she didn't give me a

This would've been my 2nd time renting from what I thought, or maybe used to be called Big Blue party rentals. The first time everything was great, no complaints here! But the second time I placed my order through email I gave them my deposit and then paid for everything in full and then I had to cancel the entire party, I emailed them immediately. They emailed me back a few days later, and I recently discovered that I was charged for the entire rental agreement, they even charged me for the del

This company used to be very efficient but in the last two years, I've had several problems and I won't continue to use the company any longer. I had to go into work two hours early because they want to drop it off three hours before the event 7am. We rented the cotton candy machine and we turned it on. It burst into flames. They were supposed to pick up the jumper at one They wanted me to keep it in my facility overnight, but I had a class too early in the morning to accommodate them. They were